Payment & Shipping

  

PAYMENTS

We accept Credit/Debit cards Visa and MasterCard. And now are pleased to offer you Laybuy and Afterpay - Rep no, pay later!

 

SHIPPING

NEW ZEALAND:

Tracked items a flat rate of NZD$8.50 will be applied at checkout. Please select Rural Delivery for rural addresses which is an additional $3 charge. Delivery target is 3-5 working days from dispatch. 

AUSTRALIA:

Tracked items a flat rate of NZD$24 will be applied at checkout. Delivery target is 5 to 10 working days from dispatch.

Optional: Non Tracking service is available at a reduced rate of NZD$16.00. So if you want save your hard earned coin, select this option. All items are insured through our postal service. Please allow 5-10 working days from dispatch.

We aim to dispatch all orders within 2 business days from order.  Please advise if you have specific delivery requirements at checkout. If your order is placed on a weekend or public holiday it will be processed on the next business day.  Shipping times are indicative only and Undermine takes no responsibility for delays once the item has left our store. This includes items being held up at customs.

 

​OTHER INTERNATIONAL DESTINATIONS:

We are happy to send to other international destinations providing we meet your countries import requirements. Please contact us via email on admin@undermine.co.nz should you wish to purchase and we can look into this for you.

RETURNS

We will happily exchange/refund faulty items that are purchased. However, if you wish to exchange as you have changed your mind or have selected the wrong size we will do this at the customers own freight cost. If you are unsure of sizing please contact us by emailing admin@undermine.co.nz - thank you!